Payment and shipping

The following payment options are available:

  • PayPal 
  • Cash on delivery (only in Vienna)

After your order/payment is accepted you will receive an order confirmation to your e-mail address. 

Products are shipped in 1-3 business days after payment, following which you receive product info, tracking info and invoice.

We ship to EU countries, and shipping costs are included in the price. For shipping to non-EU countries please visit our Etsy shop.

 

Cancellation

You can cancel your order within 24 hours of ordering for a full refund. 

 

Return and refund

The order may be returned within 14 days of receipt. We kindly request you to provide detailed information and photos/video, explaining the reason for refund request. If you wish to return the product you must notify TrendBolt of your intention with a message sent to e-mail: info@trendbolt.eu.

Product is to be returned in its original, undamaged condition together with all the contents of the package to the address sent by seller upon buyer's request. The cost of return shipping is paid by the client.

Please note that in case the package is not collected/unclaimed by the buyer, 20% fee is withheld off refund.

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